Entreprise: APM Terminals
Niveau d'etude: Non precise
Localité: Cameroun / Yaoundé
Date limite: 2023-11-22
Recrutement de 01 Sales Intern
Niveau d'études: Non précisé
Expérience: Non précisé
Expire le: 22-11-2023
APM Terminals
Douala, Cameroun
Transports et logistique
Sales Intern
CM - Douala
Opportunity
A.P Maersk Cameroon is looking for a motivated and driven Sales INTERN.
The purpose of this role is to be the essence of customer centricity by taking excellent and pro-active care of them once they are onboard and growing them by always knowing their next need. The aim is to win new customers, optimize retention and grow revenue.
This is an exciting career opportunity in Douala to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.
Main Responsibilities:
Ensure smooth execution of the end-to-end shipment lifecycle by working closely with the customer as well as internal stakeholders.
Ensure Sales reps are supported using the standard channels and build long-term trusting relationships with the customers to ensure they realize full value from their investment with Maersk.
Continually assess customer progress toward stated goals and drive expected results in the areas of adoption, usage, business value and overall relationship.
As a customer advocate, ensure customer needs are met and account issues are resolved quickly, leveraging resources from across the company as needed.
Manage the Allocation process and coordinate with customers to ensure they deliver on the commitment. Manage the tender handling process and co-ordinate with TCM to ensure a comprehensive and competitive offer is submitted to the customers.
Co-ordinate the L&S Quoting & contracting process with the relevant stakeholders.
Timely contract renewals & contract management.
Pro-actively support the customer to build trust and operational confidence through phone, chat and email while encouraging/pushing self/service functions.
Key Requirements:
Freshly graduated with a Degree in sales or logistics and services.
Previous internships in sales is an advantage.
Good knowledge of MS package (Excel...) is a must.
French fluency and conversational English is a MUST
Background in digital marketing and a good Power BI knowledge is an Advantage.
Customer centricity approach to proactively identify customer needs
Excellent communication skills.
Stakeholder management skills and High-level product understanding including how it solves different customer pains.
Influencing skills.
Our recruitment process:
Please make sure to apply before the 22nd of November.
If your profile matches job requirements, our recruiter will get in touch to share more about the role and get to know you better
If successful, you will discuss the role with the Line Manager and his team
Additional info
Ref. R81393
A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.
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